Store Policies & FAQ

Welcome to the Lessoneseven Store Policies and Frequently Asked Questions page. This section outlines the core policies related to your purchases and experience at lessone7.com. These policies apply to all orders placed through our online store and are designed to ensure a consistent, fair, and transparent shopping experience for all customers. Please read the information below carefully to understand how we manage returns, exchanges, order processing, and other key aspects of your order.

Return and Exchange Policy

Lessoneseven accepts returns of unused and unaltered products within a limited period after receipt. To be eligible for a return, items must be in new, unworn condition and include any original tags and packaging. Only products that meet these conditions will be accepted for a refund or store credit.

Final sale items, including discounted products, promotions, and designated limited releases, are not eligible for returns or exchanges. Such products are considered final and cannot be returned once ordered.

All returns must receive prior authorization through our returns process before being sent back. Please understand that unauthorized returns may not be processed. Returned products that are not in the required condition may be refused or subject to a restocking process.

Orders that are suspected to have been placed using auto-purchase software or bots may not be accepted and could be subject to cancellation . This policy is in place to protect fairness and availability for all customers.

In-Store Pick-Up

If you choose an in-store pick-up option where available, orders are typically prepared for collection promptly once processed. You will be notified with a ready-for-pick-up status when your order is ready. Please note that identification or proof of purchase details may be required to collect the order, and orders cannot be released to individuals other than the purchaser without proper authorization.

Order Confirmation and Processing

All orders placed through lessone7.com undergo a standard review process before confirmation. This review helps ensure the validity and security of each transaction. Lessonsseven reserves the right to cancel any order at any stage if it does not meet our internal requirements or standards.

Lessoneseven is not responsible for any issues that arise once an order has left our fulfillment center. This includes situations where products are lost, damaged, or stolen during transit. Once shipment has been transferred to a third-party carrier, the responsibility for delivery lies with that provider, and Lessoneseven cannot assume liability for transit-related loss or damage.

Price Adjustments & Matching

If you purchase an item from Lessoneseven and the same item becomes available at a lower price within a specified period after purchase, you may request a price adjustment. Price adjustments apply only to items that remain in stock, are identical in size, color, and style, and are not part of an ongoing sale event. Price matching is available for eligible products from authorized retailers provided they meet the criteria set out by Lessoneseven.

Lost and Undelivered Items

Lessoneseven is not liable for any items that are lost, damaged, or stolen after shipment. By placing an order on lessone7.com, you acknowledge and accept that responsibility for lost packages is transferred to the carrier upon dispatch. Lessoneseven cannot guarantee delivery times or outcomes once an order has been processed and handed over for delivery.

Duties and Fees for International Orders

For international orders, customers are responsible for any applicable customs duties, import taxes, and brokerage fees levied by local authorities. Lessoneseven does not control or calculate these charges in advance, and they will not be included in the total price presented at checkout. If your local customs authority assesses additional charges upon delivery, those fees are your responsibility. Failure to pay these charges may result in your shipment being held, returned, or abandoned by the carrier. In such cases, the order may not be eligible for a refund.

Launch and Limited-Edition Products

Products that are marked as launch or limited release on lessone7.com are considered final sale. These products cannot be returned, exchanged, or canceled once an order has been successfully placed. Lessoneseven also reserves the right to decline orders that appear to utilize automated purchasing software or bot-assisted checkout attempts for limited-edition releases.

General Terms

Lessoneseven reserves the right to modify policies when necessary to maintain excellent service and to reflect changes in our business practices. Any updates to these policies will be posted on lessone7.com and will take effect immediately upon publication.

Thank you for shopping with Lessoneseven at lessone7.com. We aim to provide clear and fair policies to support your online shopping experience.